Cancellation policy

Draft for design review · updated 25 October 2026

Development release: customer accounts and reservation requests are stored in the backend and reviewed by the office team. Prices and payments are demonstrations. No card details or real money are collected.

Before live bookings

The operator’s legal identity, cancellation and refund schedule, contact details, payment terms and data retention policy must be finalised and displayed here. No unapproved refund percentages or business details are presented as final.

Your demo data

Account details, reservation notes and service choices are sent to the backend. Website sessions use an HttpOnly cookie; mobile sessions use secure device storage. Preferences stay locally. General contact forms are previews and do not send messages.